Privacy Policy

Last Updated: 9 September 2025

At AV Tuition, we are committed to protecting the privacy and security of our students and their families. This Privacy Policy sets out how we collect, use, store, and protect personal information, and the rights of parents/guardians in relation to that information. We are dedicated to handling all personal data with the highest level of care and in full compliance with applicable data protection principles.

In the course of providing our tuition services, we collect and process the following personal information:

• Student Information: The student’s full name and their current school year.
   
• Parent/Guardian Information: The parent or legal guardian’s full name, email address, and telephone number.
   

We only collect information that is relevant and necessary to deliver our services effectively and to maintain clear communication with parents or guardians.

The personal information collected is used strictly for the following purposes:

• To register students for tuition sessions.
   
• To tailor tuition according to the student’s age and school year.
   
• To communicate with parents/guardians regarding lesson schedules, progress updates, and administrative matters.
   
• To ensure that tuition is provided in a safe, appropriate, and effective manner.
   

We do not sell, rent, or trade personal information with third parties. Information will only be disclosed where required by law or where necessary to protect the safety of students.

All personal information is stored securely using appropriate technical and organisational measures to protect against unauthorised access, loss, misuse, or disclosure. Access to personal data is restricted to staff who require it in order to perform their professional duties.

Personal information will be retained only for as long as is necessary to provide tuition services and to comply with any legal or regulatory requirements. When information is no longer required, it will be securely deleted or anonymised.

We take online safety seriously. All tuition delivered through online platforms follows strict safeguarding practices designed to protect students. For full details on how we safeguard students during online tuition, please refer to our Safeguarding Policy, which can be viewed here.

Parents and guardians have the right to:

• Access the personal information we hold about them and their child.
   
• Request corrections to any inaccurate or incomplete information.
   
• Request deletion of personal information where it is no longer necessary for us to retain it.
   
• Withdraw consent to processing where consent has been previously given.
   

Requests to exercise these rights can be made in writing via the contact details below.

When you apply to become a tutor with AV Tuition, we may collect and process the following information:

• Full Name – used to formally identify each tutor and maintain accurate records for communication, contracts, and safeguarding purposes.
   
• Email Address – used to communicate important updates, scheduling, lesson assignments, and application progress.
   
• Phone Number – collected to provide an additional method of contact for urgent communications or scheduling changes.
   
• Educational Background – includes the highest level of education ongoing or completed, as well as grades achieved in subjects you wish to teach. This allows us to verify that tutors have the academic knowledge required to provide high-quality tuition.
   
• Teaching Experience – details of any previous tutoring or teaching roles, which help us assess your suitability, expertise, and ability to deliver lessons effectively to students.
   
• Grade Certificates – uploads of relevant certificates serve to confirm the accuracy of qualifications and ensure that tutors meet the standards expected by AV Tuition and our clients.
   

The personal information collected from tutors is used for the following purposes:

1. Application Assessment – To review and evaluate tutor applications accurately, considering educational background and qualifications
    
2. Qualification Verification – To ensure that tutors possess the necessary academic credentials and subject knowledge to teach students effectively and safely.
    
3. Tutor-Student Matching – To match tutors to students according to subject expertise and teaching style, ensuring an optimal learning experience.
    
4. Communication – To provide timely updates regarding application status, lesson schedules, administrative matters, and other relevant information.
    
5. Safeguarding and Compliance – To comply with legal requirements and safeguarding policies, including verifying that all tutors meet the standards required for working with children and young people.
    
6. Record-Keeping – To maintain accurate records of current and former tutors for administrative, contractual, and legal purposes.
    

All tutor information is stored securely using industry-standard technical and organisational measures. Access is strictly limited to authorised AV Tuition staff who require the information to perform their professional duties. Personal data and uploaded documents are protected against unauthorised access, loss, misuse, or disclosure.

Tutor information will be retained only for as long as necessary to:

• Process applications
   
• Maintain records of current tutors
   
• Meet legal or regulatory requirements
   

Once the information is no longer required, it will be securely deleted or anonymised to prevent any unauthorised access or use.

As a tutor, you have the right to:

• Access the personal information we hold about you
   
• Request corrections to any inaccurate or incomplete information
   
• Request deletion of personal information where it is no longer necessary for AV Tuition to retain it

If you have any questions or concerns about this Privacy Policy, or about how your personal information is handled, please contact us at:

AV Tuition
Email: info@avtuition.com